Privacy Policy
Last updated:
1. Introduction and Scope
Wristexpel («we», «us», «our») operates the website wristexpel.world. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Contact Form Information
When you submit our contact form, we collect your name, email address, organisation name, and message content. This information is used solely to respond to your enquiry and provide information about our services.
2.2 Automatically Collected Information
Our website collects certain information automatically through technologies including cookies and web analytics:
- Internet Protocol (IP) address
- Browser type and version
- Pages visited and duration
- Click actions and interactions
- Device information and operating system
2.3 Cookie Information
We use cookies to support site functionality, remember user preferences, and gather anonymised usage analytics. Cookies are small text files stored on your device. You can control cookie preferences through the Cookie Settings option on our site.
3. How We Use Your Information
We use collected information to:
- Respond to your enquiries and provide requested information
- Improve site performance and user experience
- Monitor website functionality and security
- Comply with legal and regulatory obligations
- Understand how users interact with our content
4. Legal Basis for Processing (Privacy Act)
Under the Privacy Act 1988 (Cth), we collect and handle personal information based on:
- Consent from individuals
- Performance of contracts or prospective business relationships
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests
5. Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers assisting with website hosting and email delivery
- Google (for analytics and advertising conversion tracking)
- Law enforcement when legally required
- Other parties with your explicit consent
6. Third-Party Services
6.1 Google Analytics
Our website uses Google Analytics to track aggregate usage patterns. Google may collect cookie data and use it to track your behaviour across multiple websites. Review Google's privacy policy at google.com/privacy for details.
6.2 Google Ads Conversion Tracking
We use Google Ads conversion tracking to measure campaign effectiveness. This uses cookies to track whether users complete actions (like form submission) after seeing our ads. Data is anonymised and aggregated.
6.3 Google Maps
Our contact page embeds Google Maps to show our office location. Google may collect location and usage data. Review their privacy practices at google.com/privacy.
7. Data Security
We implement technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction. However, no transmission method over the internet is completely secure. You provide information at your own risk.
8. Your Privacy Rights
Under Australian Privacy Principles, you have the right to:
- Access: Request access to personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us at info@wristexpel.world.
9. Data Retention
We retain contact form information for 12 months to manage enquiries and correspondence. Analytics cookies are retained for up to 26 months. You can request deletion at any time.
10. International Data Transfers
Information may be transferred to and stored on servers located outside Australia, including the United States (Google services). By using our site, you consent to this transfer. We ensure service providers maintain adequate data protection standards.
11. Children's Privacy
Our services are directed toward organisations and professional audiences. We do not knowingly collect information from individuals under 18 years old. If we become aware of such collection, we will delete it promptly.
12. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of updated terms.
13. Contact Information
Wristexpel
Suite 402, 347 Kent Street
Sydney NSW 2000
Email: info@wristexpel.world
Phone: +61 2 9154 7823
For privacy complaints, contact the Office of the Australian Information Commissioner at oaic.gov.au.